Last Updated: August 10, 2026

These Billing Terms & Conditions ("Billing Terms") govern all financial transactions, payment processing procedures, invoicing, and billing disputes associated with the purchase of products from hometafy. By placing an order on hometafy.com, you agree to be bound by these Billing Terms in addition to our general Terms of Service. Please review this document carefully before completing a purchase.

1. Payment Methods and Processing

We accept the following payment methods for all orders placed on our website:

  • Major credit and debit cards: Visa, Mastercard, American Express, and Discover are accepted at checkout.
  • Additional payment methods: Other payment options, including digital wallets and financing options, may be displayed as available at the time of checkout.

By providing your payment information at checkout, you represent and warrant that (a) you are authorised to use the designated payment method, (b) the billing information you provide is accurate and complete, and (c) you authorise us or our designated payment processor to charge the full amount of your order to the payment method you designate. Payment is collected at the time the order is submitted, subject to verification and approval.

2. Pricing and Market Fluctuations

All product prices displayed on hometafy.com are quoted in United States Dollars (USD). Pricing is subject to change without prior notice. The global refrigerant market is subject to volatility driven by raw material costs, regulatory changes, and supply-demand dynamics. For this reason:

  • The price shown in your shopping cart at the time you submit your order is the final price for that specific transaction.
  • Price changes introduced after an order has been submitted do not affect that order.
  • We reserve the right to adjust our listed prices for future orders at any time, including during a single browsing session, based on real-time cost fluctuations.

3. Taxes and Currency

All prices are in USD. Applicable taxes, if any, are included in the displayed price.

4. Order Verification and Fraud Prevention

All orders are subject to verification and approval before payment is finalised. To protect our business and our customers from fraudulent activity, we employ the following verification measures:

  • We verify that the billing address and shipping address match the records held by the card issuer.
  • We may request additional documentation, such as a government-issued photo ID or a utility bill, if the information provided does not match.
  • We cross-reference EPA certification records against state and federal databases where available.
  • Orders that trigger fraud alerts or appear suspicious are flagged for manual review.

We reserve the right to refuse, cancel, or delay any order if we have reasonable grounds to suspect fraudulent activity, unauthorised use of a payment method, or that the billing information is materially inaccurate. In such cases, we will notify you and, if payment was collected, issue a full refund to the original payment method.

5. Chargebacks and Disputed Transactions

A chargeback is a transaction dispute initiated by you with your credit card issuer or payment provider. We consider chargebacks a serious matter that disrupts our ability to serve our customers efficiently. Our policy regarding chargebacks is as follows:

  • Before initiating a chargeback, you must first contact our customer support team at contact@hometafy.com or call +1 2567891238 to attempt a direct resolution. The vast majority of billing issues can be resolved quickly through direct communication.
  • If you initiate a chargeback without first contacting us, we reserve the right to suspend or terminate your account, cancel any pending orders, and refuse future business from you.
  • We will vigorously contest any chargeback that we determine to be unjustified. In contesting a chargeback, we will provide the payment provider with all relevant documentation, including order confirmation, proof of delivery with adult signature, EPA certification verification records, and records of any correspondence with you.

6. Invoices and Receipts

Upon successful completion of payment, an electronic receipt will be automatically sent to the email address associated with your account. This receipt serves as your proof of purchase and includes your order number, itemised product list, pricing, and the payment method used (last four digits only). For B2B and wholesale customers who require a formal invoice, please include that request in the order notes at checkout or contact our billing department at contact@hometafy.com after placing your order.

7. Currency Conversion and International Transactions

All transactions are processed in United States Dollars (USD). If your payment method is denominated in a different currency, your card issuer or bank will perform the currency conversion at their own exchange rate. Any conversion fees or foreign transaction fees charged by your financial institution are your sole responsibility and are not reflected in the amount we charge.

8. Contact Information

For billing inquiries, invoice requests, or payment-related questions, please reach out to our billing department:

Frequently Asked Questions

We accept major credit and debit cards — Visa, Mastercard, American Express, and Discover — along with any additional payment options, such as digital wallets, shown at checkout.
No. The price shown in your cart at the time you submit your order is final for that transaction, even if our listed prices change afterward due to market fluctuations.
Contact us first at contact@hometafy.com or +1 2567891238 so we can resolve the issue directly. Filing a chargeback without contacting us first may result in account suspension.
Yes. Add your request to the order notes at checkout, or contact our billing department at contact@hometafy.com after placing your order.